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People must be at least 18 years old or meet the legal age requirement in their area. You can't make more than one profile, and doing so could mean losing access. Participants must provide government-issued ID and proof of address that is current in order to complete account verification. If you don't give us the right documents, your account will be suspended or deleted.
The least amount you can spend is $10. You have to bet all of your money at least once before you can take it out. Depending on the payment method chosen, financial transactions may need to be checked and could take up to five business days. Guidelines for responsible play include tools for self-exclusion, deposit limits, and cooling-off periods. Customer support is there to help you stay safe while you play.
Each offer has its own set of wagering requirements for promotional rewards. There can only be one active campaign for each participant. If you misuse incentives, you will lose your money and not be able to participate in any more promotional activities.
The user is responsible for keeping their login information private. You should report any unauthorized activity or breaches right away.
If you have a problem with a transaction or managing your profile, you must contact the official support team. If problems aren't fixed, they can be reported to the right licensing authorities.
Access is not permitted in regions where online gaming is prohibited by local law. It is each participant’s obligation to ensure compliance with local legislation before accessing services.
Access to the gaming platform is reserved for individuals who meet the minimum age requirement specified by local law, typically 18 or 21 years. Validation procedures may involve submitting official identification documents, such as a passport, driver's license, or national ID card. Verification steps ensure compliance with applicable legal limitations and prevent registration by residents of prohibited jurisdictions. Location-based restrictions are enforced through IP analysis and address validation. One profile is only allowed for each person, household, and IP address. If you make more than one profile, even if you use different email addresses or names, your extra accounts will be closed and you may lose your balances. People who sign up must give correct and up-to-date personal information, such as their full name, date of birth, and contact information that can be verified. If there are any problems or false information, your account may be suspended and investigated. Only natural people acting on their own can register. Third-party registration, the use of business entities, or attempts by automated systems are all completely blocked. Any account that is connected to dishonest or collusive behaviour will be closed right away. Account holders are responsible for keeping their authentication credentials private and are responsible for everything that happens under their account, unless they report a platform error or unauthorized access right away. As part of the registration process, you must agree to all of the platform's rules and the privacy policy. Applicants must acknowledge full legal capacity to enter binding agreements and must not be under restrictions due to self-exclusion programs or regulatory decisions. If you break any of the eligibility rules, your account may be closed and any pending transactions may be cancelled without warning.
Everyone who wants to use wallet-based activities must put in at least €10. The name of the account holder is the only thing that can be used to process financial transfers. You are not allowed to do business with other people, and your account could be suspended if you do. Visa, MasterCard, Trustly, Skrill, Neteller, and Paysafecard are all accepted for instant deposits. Depending on the payment provider's rules and how quickly the verification goes through, processing times can range from immediate to up to an hour. Whenever possible, withdrawal requests should be sent in the same way as deposits. You can only transfer money if the amount is at least €20. According to anti-money laundering rules, requests over €2,000 may require extra document verification. Only accounts that have passed KYC (Know Your Customer) checks are allowed to ask for withdrawals. Before you can cash out, you may have to meet certain wagering requirements for bonuses that are credited to your account. The promotional rules for each offer spell out these requirements in detail. If you try to withdraw your winnings before meeting these requirements, the bonus and any winnings that go with it will be cancelled. We look over all requests for payouts within 24 hours. In some cases, like when the amount is more than €10,000, processing may take up to seven business days longer because of required security and compliance checks. If you use a currency other than EUR, you may have to pay conversion fees at the payment processor's current exchange rate. Participants are responsible for any fees that banks or other intermediaries charge for doing financial transactions on their profile. To keep users safe, pooled funds are kept in separate accounts. A user can only have one wallet; having more than one or sharing a profile will result in administrative action.
Promotional credits, free spins, or matched deposits trigger mandatory turnover requirements before availability of withdrawal. Unless stated otherwise, all incentives demand a minimum wagering of 30 times the credited sum. For example, a $50 bonus must be played through for $1,500 before funds are transferable to a cash balance.
Not all activities contribute identically to rollover objectives. Only qualifying slot releases generally count fully (100%), while table experiences or live events typically provide reduced or zero progress towards completion. Always verify contribution breakdowns within campaign specifics.
Each promotion may cap the size of a single spin or hand while active requirements remain. The prevailing limit is $5 per spin, round, or hand. Exceeding this amount could nullify credit and associated wins.
All non-withdrawable rewards, including free rounds, hold a predefined validity window. Unless otherwise indicated, vouchers must be activated and required rollover met within 30 days of allocation. Unused benefit balances or unmet wagering after this period will be forfeited automatically.
Certain mechanics or titles may be excluded or restricted while fulfilling turnover demands. For example, jackpot titles, specific table variations, or bonus buy features frequently do not count toward accomplishment of the required threshold.
Any attempt to access the cash balance before completing the required playthrough will automatically void promotional credits and related profits.
Consult each reward’s information panel for unique multipliers, exclusions, and deadlines before committing.
Local laws and licensing rules limit access to some forms of entertainment. Some content may not be available to participants who are in areas with restrictions. Any attempt to circumvent these parameters via VPNs, proxy servers, or by providing false location data will lead to immediate exclusion, potential forfeiture of winnings, and closure of user credentials.
Random number generators (RNGs) certified by independent auditors control all outcomes. Manipulation attempts, including exploiting software vulnerabilities, using bots, or collusion, are strictly forbidden. Detected irregularities prompt swift investigation and, where applicable, notification to regulatory authorities.
Patrons have access to tools that restrict access to individual titles or categories upon request. Daily, weekly, or monthly session and betting caps can be applied to support responsible participation. Requests to introduce additional limits can be directed through the support portal.
Only individuals who have completed identity and residency verification steps are permitted to place stakes. Suspicious registrations, multiple accounts, or mismatched documentation will result in immediate suspension pending further review.
Should you suspect unfair practices by others–such as multiple-user collusion or illegal sharing of information during group activities–report this promptly to the supervisory team. All alarms remain confidential and will be investigated thoroughly in accordance with transparency protocols.
Should you encounter disagreements regarding gameplay outcomes, transactions, or service quality, adhere to the structured resolution procedure below. This approach ensures fair assessment and prompt assistance based on current regulatory requirements.
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